LUVANNA EVENTS 

PRIVACY POLICY

 

Last Updated: 9 October 2026

 

At Luvanna Events, we value your privacy and are committed to protecting your personal information.

 

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, submit an enquiry or book our services.

 

1. WHO WE ARE

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Luvanna Events is a Scotland-based business specialising in proposal planning, wedding styling, event decoration and bespoke celebrations.

For data protection purposes, Luvanna Events is responsible for the personal information collected directly through our business activities.

Business Name: Luvanna Events

Business Owner / Legal Trading Name: Aimee Tennie 

Contact Email: info@luvanna-events.com

Website: www.luvanna-events.com 

 

2. INFORMATION WE COLLECT

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We may collect the following information when you contact us or enquire about our services:

• Full name

• Email address

• Telephone number

• Event date and location

• Package preferences and event requirements

• Information provided through enquiry forms

• Messages exchanged through Facebook, Instagram or email

• Booking and payment records

Our website may also collect technical information through cookies and similar technologies.

 

3. HOW WE COLLECT INFORMATION

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We may collect personal information through:

• Our website and enquiry forms

• Google Forms

• Facebook and Instagram Messenger

• Email correspondence

• Direct communication with clients

• Booking confirmations and payment arrangements

We only request information reasonably necessary to respond to enquiries and provide our services.

 

4. HOW WE USE YOUR INFORMATION

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We use personal information to:

• Respond to enquiries and provide quotations

• Manage bookings and event arrangements

• Communicate with clients

• Coordinate agreed services and suppliers

• Process and record payments

• Maintain necessary business records

• Meet legal and accounting obligations

• Improve our customer service

We do not sell your personal information to third parties.

 

5. OUR LEGAL BASIS FOR PROCESSING

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We process personal information where necessary:

• To take steps requested before entering into a contract, such as preparing quotations.

• To fulfil contractual obligations when providing booked services.

• To comply with legal obligations, including applicable financial record-keeping requirements.

• For legitimate business interests, such as managing enquiries, maintaining appropriate records and protecting our business, where those interests are not overridden by individuals’ rights.

• Where consent is required, such as for certain marketing communications or non-essential cookies.

 

6. SHARING YOUR INFORMATION

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We may share relevant information with trusted service providers where necessary to deliver our services.

These may include:

• Venues and event coordinators

• Florists and other agreed suppliers

• Website and enquiry-form providers

• Payment and accounting service providers

• Technology platforms used for business administration

We use services provided by Wix, Google and Meta, which may process information under their own privacy policies.

We only share information where there is an appropriate legal basis and a genuine business need.

 

7. DATA STORAGE & SECURITY

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We take reasonable steps to protect personal information against unauthorised access, loss or misuse.

Information may be stored securely within our business email, Google Workspace, Google Sheets, enquiry forms and relevant messaging platforms.

Access is restricted to authorised individuals who require the information for business purposes.

Although we take appropriate precautions, no online storage or communication system can be guaranteed completely secure.

 

8. HOW LONG WE KEEP YOUR INFORMATION

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We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiries that do not result in bookings will be periodically reviewed and deleted when no longer required.

Confirmed booking information and financial records may be retained for longer periods to meet legal, accounting and legitimate business requirements.

Information will be securely deleted or anonymised when it is no longer needed.

 

9. PHOTOGRAPHY & SOCIAL MEDIA

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Luvanna Events may photograph completed event installations for portfolio and promotional purposes.

We respect our clients’ privacy and will seek appropriate permission before publishing identifiable photographs of clients or guests.

Personal event details, including private proposal arrangements, will not be intentionally disclosed without an appropriate lawful basis.

Clients may contact us regarding concerns about the use of their images or personal information.

 

10. COOKIES & WEBSITE ANALYTICS

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Our website is hosted through Wix and may use cookies and similar technologies to support website functionality, security and performance.

Where required by law, visitors will be given the opportunity to accept or reject non-essential cookies before they are used.

Further information about cookies may be provided through our website’s cookie settings or Cookie Policy.

 

11. INTERNATIONAL DATA TRANSFERS

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Some of our technology providers may process personal information outside the United Kingdom.

Where international transfers take place, we will take appropriate steps to ensure the information is protected in accordance with applicable UK data protection requirements.

 

12. YOUR DATA PROTECTION RIGHTS

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Under applicable UK data protection law, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information in certain circumstances.

• Request restrictions on how your information is used.

• Object to certain types of processing.

• Request transfer of your information where applicable.

• Withdraw consent where processing is based on consent.

 

To exercise your rights, please contact us using the details provided in this policy.

 

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO).

ICO Website: www.ico.org.uk

 

13. THIRD-PARTY WEBSITES

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Our website may contain links to external websites or social media platforms.

Luvanna Events is not responsible for the privacy practices of third-party websites. We encourage visitors to review their respective privacy policies.

 

14. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy to reflect changes in our services, business practices or legal requirements.

Any updates will be published on our website with a revised date.

 

15. CONTACT US

If you have any questions about this Privacy Policy or how your information is handled, please contact:

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